Privacy Policy

Drippy Banks ("we", "us", or "our") is a premium streetwear brand and e-commerce platform operated by CHEFU TECHNOLOGIES PTY (LTD), registered in the Republic of South Africa.

This Privacy Policy applies to all personal information collected through our website (drippybanks.chefuinc.com), mobile experiences, marketing campaigns, and connected platform services.

By accessing our services, creating an account, browsing our catalog, or purchasing apparel, you acknowledge that you have read and understood this Privacy Policy and consent to the data collection and usage practices described herein.

We collect information in several ways to provide seamless streetwear drops, checkout, and member services:

• Account Information: When you register through our unified login system or create an account, we collect your name, email address, phone number, and avatar image.
• Order & Delivery Details: Physical shipping address, recipient contact numbers, item sizes, color selections, and order history.
• Billing Information: Payment method identifiers and transaction confirmation tokens provided by accredited payment gateways. We never store raw credit card numbers or CVV codes on our servers.
• Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent on items, referral sources, and wishlist activities.
• Communication Records: Customer support messages, WhatsApp inquiries, newsletter feedback, and product reviews.

Your information is processed for legitimate business and customer service purposes, including:

Drippy Banks is integrated into our Centralized Identity Ecosystem. When you log in with your account, authentication credentials and unified profile details are processed securely across connected platform services.

We do NOT sell, rent, or trade your personal data to external advertisers. We only share information with trusted third parties strictly necessary for our operations:

• Logistics & Courier Partners: Delivery carriers receive your shipping address and contact phone number to deliver your parcel.
• Payment Gateways: Secure processors that execute encrypted card and instant EFT transactions.
• Hosting & Cloud Infrastructure: High-security database and server providers compliant with international data protection standards.

All monetary transactions are processed through encrypted, Level 1 PCI-DSS compliant payment gateways. All data transmissions between your browser and our servers are protected using Transport Layer Security (TLS 1.3 / SSL) 256-bit encryption.

We do not store sensitive credit or debit card numbers, CVC/CVV digits, or banking pins on our systems.

We use cookies and local storage tokens to recognize your device, remember items in your shopping bag, persist login states, and analyze user interaction patterns.

You can configure your browser to reject cookies or notify you when cookies are being set; however, disabling certain functional cookies may affect your ability to add items to cart or complete orders.

We retain personal information for as long as your account is active, or as required to fulfill purchases, comply with tax and statutory accounting obligations in South Africa, resolve disputes, and enforce our agreements.

We employ robust physical, administrative, and technological safeguards to shield your personal data against unauthorized disclosure, alteration, or destruction.

Under the Protection of Personal Information Act (POPIA) of South Africa and applicable international regulations (such as GDPR), you have the right to:

• Request access to the personal records we hold regarding your profile and order history.
• Request the rectification or correction of inaccurate or outdated information.
• Request the deletion or destruction of your personal data, subject to statutory retention limits.
• Object to the processing of your data for direct marketing or withdraw consent at any time.
• Lodge a complaint with the South African Information Regulator if you believe your data has been handled unlawfully.

You will only receive promotional emails, SMS, or WhatsApp drop alerts if you opted in during checkout, newsletter signup, or account registration. Every marketing email contains an unsubscribe link that immediately removes you from future promotional lists.

If you have questions regarding this Privacy Policy, your personal data, or wish to exercise your rights, please reach out to our team: